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DMAIC explained under 60 seconds

DMAIC methodology is widely used by Six Sigma advocates to improve customer experience, reduce product defect and bounds in the process. Six Sigma projects starts by looking at the voice of customer...

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Six Sigma explained under 60 seconds

As an example, donut shop will be used to illustrate the focal point of Six Sigma key concepts.Failure of six sigma project can be attributed to lack of understanding these key concepts. The taste of...

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Important of dispersion explained in 60 seconds

Often in management report, performance metric is represented using AVERAGE. The intention of this post is not to disagree with the usage of average but to explain the downfall of average if one failed...

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